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In this section, we have a collection of posts on retail management and POS software and queue management systems (QMS), hardware and subjects relating to IT technologies on retail and queue industries.





Retailers are looking for ways to facilitate online and offline integration and simplify the deployment and management of in-store technology. This is a great step towards increased sales for bricks-and-mortar stores, as one benefit physical stores will always have over online retailers is the ability for the consumer to see, touch, taste and try things before making a purchase.


Research shows that bricks-and-mortar stores are still the preferred shopping outlets for most consumers. Reports by IBM and the National Retail Federation say that despite being digitally native, Generation Z still prefers to shop in physical stores.


And with the global Gen Z population set to reach 2.6 billion by 2020, retailers need to create more interactive engagement around their brands to serve this always-on, mobile-focused and high-spending demographic. They expect a more personalized and engaging shopping experience, whether it’s online or in-store.

“Advancements in touchscreen technology are uniquely positioned to help deliver a cost-effective solution,” says Maarten Bais, vice president, and general manager, Europe, Middle East, and Africa, at Elo.


“As experts in touch technology, we learned through research and experience how touch is such a basic human instinct. The same goes for in-store. Shoppers still want to touch, feel and try the products before buying.

By taking advantage of these key needs, which can’t be replicated online, retailers can accompany shoppers all the way through their buying journey.”


An in-store touchscreen can bring all the benefits of online shopping into the physical store. Integrating any digital component into a store, even on a small scale, will create an improved customer experience that gives shoppers the best of both worlds.

By bringing the website or app in-store, retailers are creating an instant omnichannel experience, while extending the value of their current marketing investment, all with very little change to existing content.


For many retailers, in-store e-commerce has become a way to improve customer service, facilitate transactions and deliver an integrated technology experience. Having a payment option at the point of purchase, instead of directing the customer towards a counter with a long line, can make a difference for the tech-savvy shopper.


A customer can complete the purchase right from the virtual fitting room or through an interactive terminal while having the item in hand or fresh in their mind, Retailers can instantly add extra options based on loyalty points, shopper behavior or search history.

It does not mean store associates are no longer needed. It adds to their role, giving them time to get from behind the counter to interact with the customer, giving advice, checking the inventory and improving the customer service.


The bricks-and-mortar shopping experience is evolving rapidly and changing for the good. Tomorrow’s in-store shopping experience will be more interactive through state-of-the-art touch technology, more personalized through the smarter use of data capture and analytics, and more mobile through commercial-grade mobile point-of-sale and deployment of mobile apps. Bottom line… good for the shopper, good for the retailer.

Aralco Retail Systens has a ready interface for biometric fingerprint scanning option to secure staff daily check in/out attendance, and all sensitive areas at the pos such as voiding, refund, discounting and etc.


First, you ‘register’ one or more of your fingerprints with Aralco POS to save the required unique information of your fingerprint to create a template so that a fingerprint reader or scanner can later identify you.




Aralco POS setting has options to disallow bypass of fingerprint for any logon at the pos on any group of store users for example retail associates, supervisors, part-timers and etc.



Read more about fingerprint scanning with Aralco Retail POS to learn how it enhances further security and speed at the point of sale.







Fingerprint logon is simple, fast, and secure. First you "register" one or more of your fingerprints. The system saves enough unique information about your fingerprint to create a template so that a fingerprint reader can later identify you.


Your actual fingerprint is not stored, and your actual fingerprint cannot be reconstructed from the template that is created and stored.





When you want to log on, you touch the fingerprint reader and your fingerprint is compared to the template that was created during the registration process. If there is enough matching information, you are authenticated and logged on.


If there is not enough matching information, the system will not verify you or log you on.





The fingerprint recognition application software does not store a copy of your fingerprint. Instead, it makes a map of 25 to 40 unique features of your fingerprint and then puts it into a data format called a template.


The template can only be interpreted by the biometric engine. If one were to look at the template of a fingerprint, it would not be recognizable, as the information is a set of numbers and is typically encrypted.




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