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In this section, we hope you find our blog articles useful and informative on retail and queue management systems, appointment scheduling, digital signage, and self-service kiosk solutions. It includes any related subjects, IT technologies, and market trends.

 

 

Jan 23
Maintaining POS Printer's Thermal Printhead

Dirt and residue can deposit and build on your Aralco POS receipt printer's printhead over time especially dust and small bits of paper generated from daily paper-roll receipting and auto-cutting.

 

Without regular cleaning, the residue could become permanent and cause a "barrier" between the printhead and receipts causing reduced print quality.

 

 

ISOPROPYL (RUBBING) ALCOHOL

 

Isopropyl alcohol, available at pharmacies, can be used in either wipe or swab form to clean the surface of the printhead. Apply the solution to a lint-free cloth, just be sure to use rubbing alcohol with as high of a purity percentage as possible.

 

Apply a minimal amount of pressure during cleaning, enough to be effective but not enough to damage the printhead. Go over the printhead several times for a thorough cleaning. Before resuming printing, allow the print head to dry fully.

 

 

ALCOHOL SWABS

The most convenient is to use alcohol swabs to remove paper dust or any dirt on the glass surface of the printhead. Simply swipe the alcohol pad across the glass surface from right to left and left to right - repeat when necessary.

 

 

CLEANING TIPS

 

 

  • Do NOT use any cleaners while the printer is on.

 

  • Get loose dust particles out of the way by lightly blowing inside the print mechanism before you begin cleaning.

 

  • Remove any watches or jewelry that could scratch the printhead or surrounding pieces.

 

  • Avoid touching the printhead anywhere except the edges, even the lightest touch could potentially damage the printhead glass.

 

 

 

LIFE SPAN OF POS RECEIPT PRINTER'S THERMAL PRINTHEAD

 

 

The life span of the printhead is about 150 km of printing depending on the models, therefore, parts replacement for the printhead is required when it is worn out like any consumable item.

 

Please contact our support team at telephone number 62728700 for parts replacement.

 

 

 

 

 

ABOUT POS RECEIPT PRINTERS 

 

IRMCS delivers commercial-grade POS hardware of the highest quality giving you 24/7 reliability, robustness, and optimal performance. 

POS Receipt Printers recommended by IRMCS have the fastest print speed available on the market for both thermal and dot matrix types.

 

                                                          

 

Dec 27
What's a Cash Deposit Machine

In banking, CDM is short for Cash Deposit Machine and it performs the opposite function to an ATM or Automated Teller Machine; it accepts deposits against a customer's bank account instead of dispensing cash from the same account.

 

CDMs are freestanding kiosks that may be wall mounted as well and they have a very similar interface and user experience to more recent iterations of the ATM.

 

The Origin of CDMs

 

Technically, the first cash deposit machine in the world was introduced and deployed in 1989, but it wasn't until the 2000s that it became popular in regions like the United States.

 

It became popular because customers wanted easy access to deposit cash just as conveniently as they could withdraw it using ATMs. The convenience of a 24/7 access kiosk is what drove the success of both, the ATM and the CDM.

 

 

Enhancing
The Customer Experience

 

The initial deployments of CDMs were met with negative critique from naysayers, but soon people realized the undeniable benefits of the technology.

 

With banks and financial institutes being able to move more transactions from branches to kiosks, customers would no longer have to enter branches for everyday tasks like making a deposit or withdrawing some cash.

 

The ability to install freestanding kiosks in public locations unlocked scenarios that were previously impossible:

 

  • Bank customers could access basic financial services 24/7 through CDMs since they aren't limited by branch operational hours.
     
  • Kiosks rarely require customers to form queues since their customer service times are so short and they aren't limited to any specific operation hours within a day.
     
  • Physical branches became less crowded for transactions that required human tellers who also experienced job enrichment since they weren't processing deposits all day long.

 

 

Not Just Deposits

 

Beyond, deposits modern banking kiosks are able to achieve a lot more and provide immense value to customers and banks. Since 1989, CDMs have come a long way and bank kiosks can now be programmed and configured to perform a number of different workflows:

 

  • Cash deposits
     
  • Check deposits
     
  • Bill payments
     
  • Debit/credit card dispensing
     
  • New customer registration & onboarding

 

Some more advanced kiosks also provide services such as the ability to pay income taxes and even apply for loans, or school fees in a campus.

 

 

The Anatomy of a CDM

 

Many self-service solutions providers will allow you to configure a banking kiosk that works for you and your use cases. Here we have a pretty standard example of a modern Cash Deposit Machine.

 

 

 

The Future of CDMs

 

According to our trend analysis within the banking and self-service industries, CDMs have become a staple in North American and European markets, and are slowly making their way over to developing markets as well.

 

CDMs are not only convenient, but they offer a means to increase financial inclusion rates in regions with a higher number of unbanked individuals and a small network of bank branches.

 

The ease of access to this technology for both online banks and customers makes this an easy solution to test out services in regions with less financial coverage. Also, digital transformation with self-service is the future for a lot of these industries including telecom, retail and quick-service restaurants.

 

Source: https://blog.wavetec.com/en/whats-a-cdm

 

CQuick Cash Deposit Machine
(CDM) from Azimut

 

Azimut, a subsidiary of Wavetec, develops and manufactures self-service cash deposit solutions to digitize your branch experience, helping you support meaningful visitor experiences while meeting the demands of a new generation of clients.

 

Banking is evolving fast – from Fintech and Neobanks to online channels meeting everyday financial needs. Consumers expect their banks to conduct operations as top technology brands would.

 

CQuick recognized and adapted to this need for digital engagement, adhering to a singular cost-efficient solution for all cash transactions. The goal is always to optimize the customer experience!

 

 

 

Reach out to our self-service experts today to configure the perfect CDM solution for your financial institution or banking needs.

 

 

Read more about Azimut Cash Deposit Machine (CDM)
 

 

What’s the difference between a CDM and an ATM?

 

As opposed to an ATM that only dispenses cash, a CDM performs the opposite function i.e. it accepts cash deposits into a specified bank account.