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In this section, we hope you find our blog articles useful and informative on retail and queue management systems, appointment scheduling, digital signage, and self-service kiosk solutions. It includes any related subjects, IT technologies, and market trends.



Any frequent travelers will
most likely relate to this situation:


It’s late at night and you’re heading towards the airport, thinking about the high roaming charges and the possibility that you won’t be able to catch any signals at all. Before you even begin to call a cab to take you to the hotel, you will find yourself in urgent need of a network connection. Hence, the first step along your way is to get yourself a SIM card.


A self-service kiosk enabling the feature of SIM card dispensing kiosk to meet the needs of fast-growing telecom companies. This innovative solution empowers telecom consumers to have 24/7 access to a fast and easy purchase of SIM cards; top-up prepaid mobiles.


The SIM card Dispensing kiosk helps telecom operators to increase their customer base by enabling their in-store staff to focus on helping customers with their queries related to services.


The Kiosk is ideally suited for offsite shopping malls, airports, or railway stations providing ease to consumers anytime and anywhere.


Wavetec came up with the solution to meet the specific market needs where customers are increasingly buying multiple SIM cards for either business or professional use.


According to GFK, a market research company, one in ten mobile phones sold are now dual SIM on average. Therefore, a kiosk that can support up to 4 individual SIM card dispensers is being launched in developing countries.


Wavetec is responding to the strategic challenges faced by telecoms companies that operate amongst the fastest growing and competitive markets in the world by delivering innovation to these markets.


Telecom operators can now optimize their return on investment in the SIM card dispensing kiosks to the fullest with Wavetec’s managed services. It offers a vast portfolio of support services which not only increases its availability but also enhances customer experience through constant improvement in operational efficiency by remote system monitoring along with 24/7 help desk support.



This article is contributed by Wavetec FZC0

Explore more about SIM Card Dispensing Kiosk Solutions




About Wavetec

As a global leader in delivering customer experiences solutions to transform customer journey, Wavetec provides a diverse portfolio of solutions from queue management systems, to digital signage, customer feedback systems, service area design and financial displays.




Dirt and residue can deposit and build on your Aralco POS receipt printer's print-head over time especially dust and small bits of papers generated from daily paper-roll receipting and auto-cutting.


Without regular cleaning, the residue could become permanent and cause a "barrier" between the print-head and receipts causing reduced print quality.





Isopropyl alcohol, available at pharmacies, can be used in either wipe or swab form to clean the surface of the print-head. Apply the solution to a lint-free cloth, just be sure to use rubbing alcohol with as high of a purity percentage as possible.


Apply a minimal amount of pressure during cleaning, enough to be effective but not enough to damage the print-head. Go over the print-head several times for a thorough cleaning. Before resuming printing, allow the print head to dry fully.







  • Do NOT use any cleaners while the printer is on.


  • Get loose dust particles out of the way by lightly blowing inside the print mechanism before you begin cleaning.


  • Remove any watches or jewelry that could scratch the print-head or surrounding pieces.


  • Avoid touching the print-head anywhere except the edges, even the lightest touch could potentially damage the print-head glass.







The life span of the print head is about 150 km of printing depending on models, therefore, parts replacement for the print head is required when it is worn out like any consumable items.


Please contact our support team at telephone number 62728700 for parts replacement.








IRMCS delivers commercial-grade POS hardware of the highest quality giving you 24/7 reliability, robustness, and optimal performance. 

POS Receipt Printers recommended by IRMCS have the fastest print speed available on the market for both thermal and dot matrix types.