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Mobile-Q App - Virtual Mobile Queue Solution

 

Wavetec Mobile App Queue Management System

 

Mobile App
Queue Management

 

Mobile-Q is a mobile-integrated queue management system to minimize waiting times, streamline your customer flow and present your customers the option to virtually join a queue before physically arriving at your branch.

 

Wavetec Mobile App Queue Management System

 

 

Wavetec Mobile App Queue Management System       

 

 

 

Wavetec Mobile App Queue Management System

 

 

The Future Of Virtual Queuing is Here

 

Mobile-Q provides a touchless experience that eliminates the pain of waiting and facilitates a seamless customer journey.

 

With Wavetec’s mobile queuing app, your customers can choose their desired service branch, get directions, receive SMS / Text message notifications, and have a ticket-saved place in the queue, all before they even arrive.

 

 

 

Wavetec Mobile App Queue Management SystemWavetec Mobile App Queue Management SystemWavetec Mobile App Queue Management System

Integration

Retail

Experience

with Wavetec’s Queue
Management System
 
QR-Enabled
Queuing System
 
Contactless Queuing
Experience

 

Digital Signage for Queue InformationWavetec Mobile App Queue Management SystemFeedback System integrated with queue management software

Digital

Notification

Feedback

With Digital Signage for
Queue Information
Live Queue Status & Notifications
on WhatsApp
Integrated with a Real-time
Feedback System

 

Wavetec Mobile App Queue Management System

 

     

Never make your customers
wait in a queue again!

Reach Out To The Digitized Future

 

 

Mobile-Q is a third-generation queuing system that allows customers with a smartphone to obtain a ticket for the nearest branch, and queue remotely for their turn while continuing their activities, running their errands, etc.

 

Customers are also notified of, and able to view queuing information in real-time. Your staff has a live dashboard to keep track of queuing numbers, wait times, and service times.

 

 

 

 

Why Choose Mobile Queuing For Your Business?

We have your contactless, virtual and safe queuing needs sorted!

 

Wavetec Mobile App Queue Management System

 

 

 

Mobile-Q Empowers Your Customers

 

Mobile-Q is the bridge between the evolving user and the physical world, allowing customers to take power back from tedious waiting and queuing - aimed at eliminating crowded service areas and physical lines.

 

 

Instant Notifications

 

Get instant push notifications of your position in the queue. Configure calendar notifications and set alarms to ensure you don’t miss your slot.

 

Know Your Wait Time

 

The app can estimate customers’ wait time and average service time.

 

Endless Marketing

 

By integrating with Wavetec’s customer experience platform, marketers can unlock new channels to reach out to customers. Mobile-Q is also customizable based on the business’s brand and identity.

 

Analyze

 

Gather insights from a range of dashboards and reports courtesy of our Spectra reporting platform. Uncover trends and identify opportunities to improve the customer experience.

 

Geolocation Service & iBeacons

 

Mobile-Q allows you to find the branch closest to your location. Once you enter, iBeacons can notify staff of your arrival.

 

Integrations

 

Mobile-Q allows you to obtain valuable insights into your organizational practices by integrating all touchpoints and channels. To provide maximum support for interfacing, the Mobile-Q App can be seamlessly integrated with other technology platforms such as POS terminals, CRMs, and Wavetec Queue Management System.

This facilitates you with a 360-degree view of your customer’s experience, paving the way for effective improvements.

 

 

 

DO YOU WANT TO MOBILIZE

YOUR QUEUE THIS YEAR?

 

 

Wavetec Mobile App Queue Management System

 

 

Read about integrated Customer Feedback System