for Customer Service Automation
Wavetec’s fully integrated self-service platform, complete with modular hardware, sophisticated middleware, and a telemetry platform, promises market-leading flexibility and customization to self-service projects for telecoms worldwide.
KYC Instant SIM Card Issuance Kiosk
Wavetec’s SimVend Instant SIM Issuance Kiosk allows customers to register for a new SIM card in a matter of minutes, 24/7 at any location.
With KYC Instant SIM Vending kiosk, Telecoms can now replace branches and offer 24/7 service accessibility. With our mobile money module, our self-service solutions act as a full mobile money agent with Cash-in / Cash-out capabilities.
In many locations, over 60% of transactions happen outside standard working hours.
Help your business grow with
the world-leading solution provider
Wavetec’s industry-proven Telecom Self Service Solution will help your businesses save money, promote growth and create a “value proposition” for your customers. The Smart Self Service Vending solution operates as 24×7 customer service points and supplements your existing sale channels while empowering your customers to enjoy a frictionless engagement on-demand
Our back-to-back fully integrated “smart solution” creates an omnichannel seamless experience while ensuring total management control and confidence. Solution features’ include; capabilities to instantly issue & activate sim cards, manage top-ups, and undertake a full array of wallet-based banking.
In addition, our software modules include; real-time business intelligence, enhanced KYC processing, machine health monitoring, and inventory management.
Face Detection Via KYC Integration
Self-service customer experience while maintaining the highest levels of service delivery efficiency and quality. Our Instant Sim Issuance Kiosk is equipped with out-of-the-box functionality that captures fingerprint, iris, and facial biometric data using Wavetec’s best-in-class software platform.
Be Where Your Customers Are!
Data from Self-Service Vending Machine Deployments
Wavetec’s industry-proven Telecom Self Service solution will help your business save money, promote growth and create a “value proposition” for your customers. The Smart Self Service Vending solution operates as a customer service point and supplements your existing sale channels while empowering your customers to enjoy seamless engagement on-demand.
Our back-to-back fully integrated “smart solution” creates an omnichannel frictionless experience while ensuring total management control and confidence. Solution features include the capability to instantly issue & activate sim cards, manage top-ups, and undertake a full array of wallet-based banking.
In addition, our software modules include real-time business intelligence, enhanced KYC processing, machine health monitoring, and inventory management.
display targeted messages,
keep it informative, engaging, and relevant
The kiosk software solution offers a state-of-the-art enterprise-level signage platform to display targeted messages, attract the audience’s attention, and enhance your sales revenue.
The turnkey signage software has a separate component for designing and scheduling, that provides organizations with advanced tools and canvas to create and manage content on the fly, and also to keep it informative, engaging, and relevant.
Meet ViaOS – A New Era of
Sales & Customer Service Automation
ViaOS is a modern customer experience platform built for self-service. ViaOS is an enterprise platform, designed to enable the development, deployment, management, and monitoring of a network on self-service units.
ViaOs technology is helping telecom businesses with automation and streamlining services. ViaOs offers a wide range of functionalities that are used by specialist retailers such as telecom providers. Enable your customers to perform transactions such as purchasing SIM cards or bill payments on their own. Elegantly guide them through the entire transaction using predefined workflows.
With the power of Mobile Integration and ViaOS, customers can seamlessly complete their transactions on the kiosks by scanning a QR code, allowing pre-staging of complex transactions and reducing user interaction time by over.
A user-friendly website for smartphones, tablets, and laptops
Plans and Pricing
Select your desired service plan
Customer ID Verification using Wavetec’s KYC providers
Generating a QR code
Scan your QR code after payment
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SIM CARD DISPENSING KIOSK