Don’t Keep Your Customers Waiting

Decrease customer wait times, improve waiting line management, and increase revenues with the complete suite of Queue Management Solutions from Wavetec.

Why Choose Wavetec’s Queue Management Systems?

Wavetec’s customer experience solutions ORGANIZE, ENGAGE & MEASURE waiting, and disconnected service areas while enhancing customer experience at key touchpoints.

Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals, and government institutions & Wavetec’s queuing systems solve that problem.

Wavetec is one of the largest global manufacturers and suppliers of queue management systems - with over 27 years of experience in helping organizations improve their customer flow, and manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.

Smarter Queuing Solutions

Wavetec provides standard, touchless and customizable queuing solutions to cater to the diverse set of issues faced by organizations. Choose from Enterprise, Basic or Mobile Queuing systems to monitor and manage crowds and line queues at your service areas.

The powerful queue management software from Wavetec facilitates a seamless customer journey by providing different solutions ranging from Virtual and Linear queuing systems to appointment booking options and a more sophisticated method like queue management mobile app.

Its queuing solutions come with the capability of being integrated with digital signage and customer feedback solutions to deliver holistic customer experiences. Wavetec has built its experience solutions for diverse industries, giving you the opportunity to adapt smoothly and transform your service area for success. 

Benefits of Wavetec Queue
Management Systems

Wavetec solutions have helped businesses succeed in more than 70 countries, with over 20,000 installations in different sectors.

Reduces customer wait and service time by 50%

Eliminates irregular and unsafe queuing

Optimizes staff productivity

Seamlessly fuses all components of your QMS

Increases customer satisfaction by 30%

Ensures frictionless customer journeys

Centrally controllable and easy to use

Measures KPIs and drives operational efficiency

Read about about Virtual Queuing Solutions