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Wavetec SafeQ - WhatsApp Virtual Queuing Solutions

 

Have an integrated virtual queuing solution with WhatsApp, the most popular app for instant messaging. Attract and retain more customers by offering a stress-free waiting experience.

 

Wavetec is the first company to offer its customers with a unique experience of this innovative queuing experience.

 

 

SMART TOUCHLESS

QUEUING FOR TODAY'S CUSTOMER

 

Our virtual queue solution makes it possible for businesses and their customers to maintain social distancing thus reducing the risk of virus spread.

 

WhatsApp Queuing is very simple, yet scalable to your needs, from a single store to hundreds of customers and stores.

 

Moreover, the solution does not require any on-site installations making deployments instantly.

 

 

 

Attract and Retain
more Customers

 

 

Make the days of annoyed customers waiting in line a thing of the past.

WhatsApp queuing solution offers a stress-free waiting experience enabling you to optimize your customer experience.

 

 Integrated with Wavetec's Queue Management System

Contactless Queuing Experience

Conversational Chats

Integrated with a Real-time Feedback System

QR Enabled Queuing

Integrated with Digital Signage for Queue Information

Live Queue Status & Notifications on WhatsApp

Dashboards & Reporting

          

 

 

 

 

HOW IT WORKS

 

 

 

Customers scan an on-site QR
code to open the designated chat
Customers will be given a choice of
categories & ticket will be issued
Customers will be updated
with real-time notifications
Customers can provide feedback
after service has been completed

 

 

 

 

 

THE RIGHT VIRTUAL QUEUING SOLUTION FOR YOUR BUSINESS

 

 

BENEFITS

 

Enables Social Distancing

 

Touchless

 

 

Quick & Easy Deployment

 

Deliver Great Cutomer Experience

 

 

IMPACTS

 

 

Adhere to Occupancy Limits

 

No Hardware Required

 

 

No More Long Queues

 

 

The Most Advaned Queuing Soltuon

 

 

 

 

Automate, Digitize and Transform
Your Customer Journey with Spectra

 

WhatsApp Queuing is powered by Spectra, an enterprise software that seamlessly integrates with all applications to minimize customer efforts across all channels and touchpoints, ensuring a seamless experience every time a customer visits your branch.

Spectra will change the way your business operates at the sharp end where the customers are. We put you in central control of your customer experience with real-time actionable insights, dashboards and reports.

 

 

 

 

 

 

 

 

 

 

DO YOU WANT TO ORGANIZE

YOUR CUSTOMER SERVICE AREA IN 2021?

 

 

 

Explore Online Appointment Systems