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In this section, we hope you find our blog articles useful and informative on retail and queue management systems, appointment scheduling, digital signage, and self-service kiosk solutions. It includes any related subjects, IT technologies, and market trends.

 

 

Feb 12
ELO Touchscreen at the POS Terminal - Cleaning Guidelines

 

Any standard glass cleaner can be used to clean the touchscreen connected to Aralco Retail POS terminals, but avoid products containing ammonia.

 

 

CLEANING TIPS

 

Always spray the glass cleaner on the cloth or towel and then clean the touchscreen.
 

  • Use only ammonia-free glass cleaner
     
  • Do NOT spray glass cleaner directly on the touchscreen monitor as it could possibly leak inside a non-sealed unit and cause damage.
     
  • Do NOT use alcohol (methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners. 
     
  • Do NOT wipe the touchscreen with a cloth or sponge that could scratch the surface.

 

Dirt and fingerprints do not affect the operation of a properly sealed AccuTouch or IntelliTouch touch display, except greasy or oily touch surface.

 

 

 

 

SOLUTIONS TO COMMON PROBLEMS 

 

Contact IRMCS or email our support team for technical assistance - support@sg.irmcs.asia

Dec 12
Fingerprint Reader at the POS Terminal - Care Guidelines

Taking care of your fingerprint reader at the POS is simple - while the fingerprint reader is tolerant of residues left on the reader, it performs optimally when kept clean!

 

How to Clean the Fingerprint Reader

 

Apply the sticky side of a piece of adhesive cellophane tape to the window and then peel it away.

 

 

Protect Against the Risk of Damage to Your Fingerprint Reader

 

  • Do not pour any liquid directly on the reader window.

 

  • Do not use alcohol-based cleaners.

 

  • Never submerge the reader in liquid.

 

  • Never rub the window with an abrasive material, including paper.

 

  • Do not poke the window coating with your fingernail or any other item, such as a pen.

 

 

 

Read about Aralco POS Interface for Fingerprint Reader