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In this section, we hope you find our blog articles useful and informative on retail and queue management systems, appointment scheduling, digital signage, and self-service kiosk solutions. It includes any related subjects, IT technologies, and market trends.

 

 

A point of sale survey recently conducted by Software Advice, a firm that compares POS technology, has turned up some unexpected results that speak volumes about the state of retailers today.

The most common reasons given for wanting to upgrade or install new Point of Sale software included lack of functionality of the current system, a desire to implement a loyalty program, wanting better integration between the POS and other systems or equipment, poor vendor support.

 

                     POS Functionality Requested

 

 

 

Another fascinating trend was that the number of retailers interested in cloud based software was declining.  This is in spite of the tremendous expansion of available cloud based POS software systems in the last 24 months. Traditional "on-premise" systems are re-gaining popularity.

Preferred POS Deployment

For even more information, other interesting charts, and to see the complete survey results please visit the Software Advice website.

The 10 warning signs to replace your Point of Sale (POS) software in order to stay productive, efficient and ahead of competitions:

1. Your offline business isn’t connected to your (current or future) online business

2. Your POS software needs expensive updates or offers no update

3. Your POS user experience is out of date

4. You can’t see your business performance in real-time 

5. Your POS hardware takes too much space on shop counter

6. You can’t easily track customer profile, history or sales data

7. Your POS hardware needs to be replaced 

8. Your webshop and physical store products and inventory needs to be separately managed

9. No easy-to-use, affordable Loyalty Program

10. You have features that you don’t use or do not have much needed features 

Read more on this article from the Point of Sale News(tm) - an online magazine for the POS industry.