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POS Customer Relationship Management

 

With one main database shared in real-time across locations, store managers or employees with POS access rights to CRM functions can view or edit the customer data with Aralco POS.

 

The customer information can be accessed at any time from the back office to the POS - even in the midst of a sale transaction at the checkouts.

 

 

View real-time customer data
anytime at any POS

 

Customer's basic information
Detailed Purchase History
Pending Sales Orders, Repairs, Quotations
Accounting Information
Shipping Addresses
Loyalty Points Log
Credit Notes, Gift Certificates

 

 

 

FAST customer search

 

In the POS menu, there is an option to help store employees search for customers by name, postal code, mobile number, etc. if member cards are not presented or not in use. The search option can be performed easily within a sales transaction as well so that you can complete the sales transaction quickly and accurately.

This search feature is also available in the Aralco Back Office Systems.


Read about Customer Group Price