Aralco's CRM is extremely comprehensive and interacts with all modules and POS systems in real time. With its customer-centric features, this tool can help boost profits in the long run by enhancing customer retention.
One of the special features is the Demographic Profiling of customer are user-definable to suit your own industry ( see below Special Screen ) and there are also 8 other tabs of powerful information associated with each of your customers. This information is extensive and "fitted" in one area for your easy access and here they are:
ARALCO CRM'S TAB INFORMATION
- MAIN
Information such as Salutation, First and Last Name, Addresses, Phone, Fax, Discount Privilege, etc
- SPECIAL SCREEN
Information on additional demographic profiling user-defined by you for your industry
- ACCOUNTING
Information such as Account Balance, Credit Limit, Terms, Purchase Value, Accounts Receivable, Recurring Fee, etc
- SHIP TO
Information such as multiple shipping addresses, contact details, etc
- CREDIT NOTES
Information if any example due to refund, etc
- GIFT CERTIFICATE
Information if any purchased from the respective store POS
- OS TRANSACTIONS
Information if any on sales order, layaway, quotation, repair
- SALES HISTORY
Information on purchases match against invoices or receipts
- WEB
Information of the customer to access website or e-commerce if integrated with Aralco Back Office Systems
Read about Membership Systems