Aralco's Customer Management software module is extremely comprehensive and interacts with all modules and POS systems in real-time. With its customer-centric features, this tool can help boost profits in the long run by enhancing customer retention.
With one main database shared in real-time across locations, the back office users or any store employees with BOS/POS access rights can view the customer data anywhere at any time. The system allows only authorized users to edit restricted and permitted areas of customer information.
ACCESS customer data and history in one place
Store information such as Salutation, First and Last Name, Addresses, Phone, and etc.
Information on additional demographic profiling user-defined by you for your industry
Information such as Account Balance, Credit Limit, Terms, Recurring Fee, and etc.
Information such as multiple shipping addresses, contact details, etc
List available active credit notes issued by the store POS
List available active gift certificates issued by the store POS
List active sales orders, layaways, quotations issued by the store POS
List customer purchases
Points activity log
Interface customer data to the e-commerce website, if integrated to Aralco
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