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Welcome to our blog, IRMCS is the retail POS specialist with 20 years experience in the retail industry.

In this section we have a collection of posts on retail industries, retail management and point of sale software features, POS hardware and topics relating to IT technologies for retailers.




Smart technology investments are key to achieving competitive advantage while mitigating risk. 

Advances in technology offer retailers unprecedented opportunities to achieve operational advantages, and these opportunities are emerging across all aspects of retail operations, from engagement with the customer to optimized inventory management and fulfillment.

But to capitalize on those opportunities, retailers must make thoughtful investments in both back-end and in-store infrastructures — essential enablers of next-generation retail operations.




Network infrastructure is a prime example. Robust in-store wireless networks are essential for enabling operations such as optimized mobile and social engagement with customers and the granular capture of radio frequency ID (RFID) tag activity. Robust enterprise networks are essential for gathering Big Data, subjecting that data to intensive analytic processing and pushing results out to both employees and customers. Indeed, investments in network infrastructure are essential for next-generation retailing.

“You can’t be a real-time retailer if you don’t have a real-time network,” says Ken Morris, principal at Boston Retail Partners. “Just as networks transformed banking by enabling ATMs, networks transform retailing by enabling centralized operations and use of the cloud.”

Tory Burch, a global clothing retailer, offers a prime example of this principle in action. Its sales associates provide customers with a highly personalized shopping experience using a mobile application that runs on company-issued iPad devices. These devices allow staff to see customers’ web sales histories and wish lists — while also performing tasks such as emailing customers and checking inventories. The iPads also function as mobile point-of-sale (POS) systems by communicating with the store’s primary register.


Source: Lenny Liebmann, author of this article.



About Aralco Retail Systems



Aralco is a Retail ERP software solution designed for retailers, distribution and ecommerce businesses, suitable for both single and multi-location management.

Aralco POS terminals communicate with the Back Office Server via Internet or through direct local area network where the purpose-built network infrastructure facilitates the two-way data communication every second giving you up-to-date information all the times on every aspect of your business. 

Contact IRMCS to find out how you can be a real-time retailer with Aralco Retail Systems.



For the last few years, traditional grocers in Canada have been engaged in a hard-fought battle with retail giants Costco and Walmart, their lower price points often being quite attractive to cost-conscious Canadians. However, according to recent statistics, the tide may be turning.

According to Global News, “While international retailers Costco and Walmart have gobbled up a growing share of Canadian food sales for more than a decade, further gains are expected to be tougher to eke out as the country’s traditional grocers mount an improved defence.”

Between 2004 and 2016, “traditional grocers’ market share fell to about 79.2 per cent, while that of the general merchandisers more than doubled.” That represented a major shift in the market, and as a result, traditional grocers had to change things up in order to compete.


What’s leading the charge?

Firstly, the price gap that once dictated many of the victories of Costco and Walmart has narrowed. While Canadians are more and more aware of price points, now, with price points much closer, the price difference between a product at a traditional grocer and Costco or Walmart isn’t always enough to justify shopping at two separate stores. Also, with a rise in traditional grocers expanding their discount stores, those price points aren’t necessarily even lower at the bigger stores.

Additionally, traditional grocers’ loyalty programs continue to be appealing to consumers, those looking for additional ways to save or get more from their groceries. When shopping at a traditional store can add up to free groceries, that’s an attractive motivator.

With traditional grocers now getting hit on all fronts, with a combined attack from both giants such as Walmart and Costco and ecommerce, it should be no surprise that a renewed defence has been the result.


At IRMCS, we can help you deploy a retail frequent shopper reward strategy that keeps customers coming back through your door for more. Get in touch with us today by calling 65 62728700 or email us enquiry@sg.irmcs.asia.



Source: http://globalnews.ca/news/3454344/costco-walmart-food-sales/




About Aralco POS & Loyalty Program


Aralco Retail Management Systems comes standard with a comprehensive Customer Loyalty Reward Points Program built from within, from Back Office to POS Systems, operates seamlessly at the checkouts.

With real-time and high speed points processing at the Aralco POS,  it will certainly improve your customer shopping experience, enticing them back to frequent the stores to earn more rewards as they make more purchases.



Contact IRMCS to increase your revenue streams with Aralco Loyalty Reward Program.